SparQ Social provides a more personalized and integrated service compared to platforms like Fiverr. While Fiverr offers a broad marketplace of freelancers for one-off tasks, SparQ Social assigns a dedicated project manager and creative team to your account, ensuring consistency and quality tailored specifically to your brand's needs. We focus on building a partnership with our clients rather than just completing transactions. This approach means proactive communication, customized content strategies, and a deeper understanding of your long-term marketing goals, which platforms like Fiverr typically can't offer

To start, choose the package that best fits your needs: Spark, Ignite, or Blaze. Once you've purchased your package and created an account, you can easily submit your creative request through our SparQ Portal. If you're unsure which package is right for you or need more information, you can book a call and request a demo, and our team will be happy to guide you through the process.

If you need more videos than our largest package offers, don’t worry! We’re flexible and can tailor a custom package to suit your needs. Contact us through the SparQ Portal or ping your dedicated project manager, and we'll work out the details together.

We aim to get your content right the first time, but tweaks may be necessary. Each package has a set number of revision rounds, allowing you to request changes to ensure your video aligns perfectly with your vision. Simply use the SparQ Portal to submit your feedback, and our team will make the necessary adjustments.

Absolutely! If you find that your content needs have grown, you can upgrade your package at any time. Contact us through the SparQ Portal or speak directly with your dedicated project manager to discuss your options for upgrading and expanding your video content strategy.

Our turnaround time depends on the project's complexity, but basic short-form video edits (15 - 60-second videos) will take at least 48 hours. Please consult with your dedicated project manager or check the details in the SparQ Portal for specific timelines.

Not now, but we're excited to announce that subscription options are on the horizon! By the end of 2024, we plan to roll out subscription services to offer ongoing support and continuous video content creation for our clients. This will allow even more flexible and consistent content strategies to support your brand’s digital presence. Stay tuned for updates!

SparQ Social's current focus is on providing top-notch video editing and post-production services. We plan to launch this feature by Q1 2025.

SparQ Social integrates smoothly with your team, acting as an extension of your business for all your video content needs. Through our dedicated SparQ Portal, we facilitate direct communication and project management with your dedicated project manager and creative team. While our main offerings focus on video editing and post-production. Content strategy and ideation are not included in our base packages but are available as valuable add-ons. These add-ons are designed to complement our services by providing deeper strategic insight and creative concepts, ensuring your video content is high-quality and strategically aligned with your marketing goals and objectives.